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Access AutomationGroups and roles follow from your attributes License & ContractTrack license usage from sign-in activity, with a contract registry Self-Service PortalEmployees request access, with an approval flow Asset AutomationSoonBuilt on Intune: deploy laptops, device registration

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ABAC engineAttributes decide access AutomationsChanges are applied on a schedule Audit & complianceWho had which access, when

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See where processes get stuck. A traffic light for your IT chain.

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Vision, strategy, maturity assessment, tool selection, and projects.

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RBACRole-based access control explained RBAC vs ABACTwo access models compared Identity & Access ManagementIAM in Entra ID and AD Access governanceCompliance and who has which access

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ITSM Autopilot

1 article about ITSM Autopilot.

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AI on the service desk: let tickets resolve themselves

When and how to let tickets resolve themselves with AI. What AI agents take off your queue, the role of a knowledge base, classification and routing, and how to start safely.

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