See where your processes get stuck.
See where your processes get stuck. ITSM Radar connects your systems, on-prem and in the cloud, and shows your chain as a visual diagram with live traffic-light status per block. Trace an order ID through multiple systems in one click. Available soon.
Everyone understands a traffic light.
How Radar makes your chain readable
Traffic light per block
Every component gets a live colour: green, amber or red. You set the thresholds. One glance and the whole organisation sees whether it works, without reading a dashboard full of graphs.
Exchange Online
Online
Payment API
Delayed
ERP link
Online
Website
Online
Transport API
Down
Backup
Online
Transaction trace
Enter an order or ticket ID and see where it is in every system, with timestamps per step. When something stalls between portal, ERP and transport, you see exactly where.
Portal
09:01
ERP
09:03
Transport
09:20
Delivery
waiting
On-prem and cloud
Connect SCOM, SQL, Windows servers, network devices, AWS, GCP or any HTTP endpoint. One agent on-prem, the rest in the cloud. A readable layer on top of your monitoring, not a replacement.
Cloud
On-prem
Cloud without an agent, on-prem with a single install command.
And more
Publicly shareable dashboards
Share a read-only dashboard via a link, optionally password-protected, embeddable in your service desk portal.
Alerting and actions
The right alert at the right moment: email, SMS, Teams, a ticket or an API call.
Process monitoring
Not just whether the server is up, but whether the business process works. Monitoring everyone understands.
How it works
1. Connect your sources
SCOM, SQL, AWS, GCP or any HTTP endpoint. Cloud needs no agent, on-prem uses one install command.
2. Configure monitors
Define what to check and set thresholds, or use existing states from SCOM and AWS.
3. Build your canvas
Drag monitors as blocks and connect them; every block shows live status.
4. Share and trace
Generate a public link and trace any order or ticket ID across all connected systems.
Interested in chain monitoring once it is available?