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Insights on Entra ID, ABAC, license management, and IT service desk automation.
Microsoft 365 license management: manual vs automated
Microsoft 365 licenses grow quietly until you don't remember which ones you're paying for. How to automate the full lifecycle and what it saves.
Automating Entra ID group membership with attributes
How to let Entra ID group membership follow HR attributes like job title, department, and location automatically. From concept to working dynamic groups.
Is Microsoft Intune an ITAM tool? MDM vs IT asset management
Intune manages devices, but that is not the same as IT asset management. This is the difference between MDM and ITAM, what Intune does and does not cover, and where the gap sits.
What is ABAC in Microsoft Entra ID?
ABAC (Attribute-Based Access Control) determines access based on attributes like job title, department, or location. How it works in Entra ID, how it differs from RBAC, and when to use it.
Dynamic Groups vs Static Groups in Entra ID
Static groups you fill by hand, dynamic groups fill themselves with a rule. This is the decision guide: when to pick which, plus the limits Microsoft does not advertise loudly.
Automate hybrid Active Directory with a PowerShell runbook
Drive on-prem AD groups from attributes in a hybrid environment. Here is how it works with Entra ID dynamic groups, a PowerShell runbook on a hybrid worker, and Entra Connect under one rule model.
Implementing ABAC in Entra ID: a step-by-step with dynamic groups
A practical step-by-step for rolling out ABAC in Entra ID with dynamic groups: from your first membership rules to a working model, with limits and pitfalls.
From ITSM to ESM: bringing service management beyond IT
What ESM is, how to extend service management from IT to HR and facilities, how to grow your maturity, and when a consultancy partner pays off.
AI on the service desk: let tickets resolve themselves
When and how to let tickets resolve themselves with AI. What AI agents take off your queue, the role of a knowledge base, classification and routing, and how to start safely.
Chain monitoring with a traffic light: one status the whole organisation gets
Chain monitoring on the traffic light principle: draw your IT chain, overlay your existing tools, and share a green, amber or red status everyone understands, with no login.